Teamwork

Have you ever been somewhere to get your hair done or at a restaurant and felt tension amongst the employees so strong that you could cut it with a knife? I know I have! Have you left just thinking “Wow, that service was terrible.” Or did you ever stop to think beyond why it was terrible and what started it? Well, guess what could have started it. A lack of TEAMWORK. I have to say that is one of, if not the most important thing a business has to have to thrive. At the salon I work at, everyone works together and is truly there for one another and the clients see that. They FEEL that too. When a guest walks in, we sincerely great them regardless if it’s our client or not.

We treat all guests as if they are a guest at our home. Teamwork promotes an atmosphere of tranquility. This is what clients want when they get services done, and without that your business won’t survive. We are in the SERVICE industry and this is our livelihood, so why wouldn’t we try to make the service of our client 100% enjoyable.

I’m going to challenge you next time you’re at a salon and really check out the atmosphere. How do you feel when you walk in? How do the other stylists interact with one another? Do you feel wanted?

There was one time I went to a salon with my dad. The moment the employees have seen my dad and I step out of the car a couple of them walked to the back of the salon. It was almost as if they didn’t want to do a haircut. When they called my dad’s name, the stylist sighed as she pulled the ticket off the printer like it was a burden. It really bothered me. It made me feel like we weren’t wanted. This is another scenario of no teamwork. There should have been a system of who does the next haircut. Instead of the girls walking to the back, they should have all stayed up front to greet the client. Then whoever was next to take the client should’ve done so by giving the client the best experience ever with the coworkers supporting the employee. I get it. I worked at a place like that before. It can be boring and tiring waiting for people to walk in and you’re stuck in the “broke room” (break room) drowning in social media and starting to get lazy. So when a client DOES walk in the door you don’t even feel like getting up. You can tackle that boredom by working on a mannequin honing your skills or trying a new technique. Co workers need to help their team in which they cheer up, encourage, inspire, you know make them feel great! This provides a better positive atmosphere than the one my dad and I witnessed